Friday, October 2, 2009

Differences in Medical Assistants

In the past we have discussed how staff should be cross-trained and encourage to do more and continue to grow. We have also mentioned that what a staff member is allowed to do varies from state to state and you should always check with your medical association/Board to determine what can be done in your area. Recently, this table was shared with us on the breakdown of what Medical Assistants can do in each state. We have not verified the information and suggest that it be used for information only and as a starting place for gathering your own information. It does however, illustrate the vast differences in what staff is able to do in different states (please check your state’s requirements by contacting your Boards/Medical Association before using as a guide in the practice for hiring or staff duties). During the discussion of healthcare reforms, many have suggested that just there is a need to have a set of formal requirements (certifications) in place for all practice staff. Others argue that this would limit who the practice could hire and in many cases would require the practice to hire staff that would affect their bottom-line. While we do not suggest one idea is better than another, we do believe it is helpful to have as much information as possible while engaging in reform discussions. Both arguments have merit and in some cases the absence or presence of a certification does not guarantee professionalism or competence. That is one of the reasons PMSA was developed to address staff weaknesses and help fill in the gaps of knowledge or training. In healthcare reform there are no easy answers and unfortunately the reform process will be a long one. Healthcare reform can happen on many levels including at the practice level and national level. By maximizing your staff’s potential this will allow maximizing the practice. The staff and the practice should be evaluated to determine what is right for your situation based upon regulations and capabilities. Scope of practice for Medical Assistants table can be found at http://www.docstoc.com/docs/12388436/Medical-Assistants-Scope-of-Practice

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