New Managers Tips

Being a new manager can be a daunting task but there is help out there. The government has many free web sites that offer a variety of resources, especially for human resources and complaince issues. Consider taking some classes, often community colleges and other free or low cost classes are available. You can also find help with your peers and this group. We are here to make sure you are a success.

Here are a few key areas that will help you to be successful in your new career as a manager.

• Be precise with all paperwork. Nothing is more frustrating than sending an application in for privileges or other important document than to find out later you missed something. Be sure to double-check all of your work.
• Keep on top of the paperwork, especially if it involves the payroll. Both the owners and the employees will be the most upset about that one area. There are many ways to handle payroll. One consideration is to out-source it that way all of the regulations should be covered. An added benefit is for a small practice it might be possible to lease the employees and that way their benefits would come through the leasing agency.
• Create an employee handbook. An employee handbook should be available for all employees upon hire. They should sign a release of receipt of the handbook that is kept in your records.
• Stay informed of new regulations and updates. The legal requirements in a medical practice change on an ongoing basis. It is important that you stay current. Be sure when checking to make sure of state and local regulations as well.
• Have a standard policy on how you recruit, what questions you ask, how the entire hiring process is done. Keep records to ensure that you are compliant and being fair to all recruits.
• Have a standard policy on disciplinary actions and termination
• Keep staff trained and maintain accurate records on their training

This is just a small sampling of what you can expect in managing a practice, but your focus should be staying current in legal requirements and remaining fair to all (and being able to prove it).

Source:

PMSA’s New Managers Starting 2007